Transform your knowledge base into an interactive AI chat using Fini. This cutting-edge platform enables you to build an AI agent that can respond to customer inquiries instantly, 24/7, without the need for coding. Seamlessly integrate with popular tools like Intercom, Slack, and Discord to provide users with a human-like experience.

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With Fini AI, you have full control over customizing your agent’s tone, character, and the questions it can answer. Through smooth human routing, a multi-channel approach, and continuous learning from feedback, Fini guarantees a delightful customer experience that adapts to your business growth.

Rest assured that your data is secure with Fini, as the platform complies with SOC 2 Type II, ISO 27001, and GDPR standards. Trusted by product professionals worldwide, Fini is the ultimate solution for delivering instant support and enhancing user engagement. Take the first step with Fini and revolutionize your customer service with AI.

What is Fini?

Fini serves as a robust AI chatbot tool that aids companies in engaging and retaining a larger user base. It is specifically crafted to offer customers round-the-clock interactive chat support, utilizing the company’s knowledge base.

By simply sharing a link to their knowledge base, companies can implement an AI agent effortlessly, without the need for any coding or integration. Fini’s AI chatbot is engineered to provide customers with a human-like interaction, enabling them to customize the tone and personality of their AI agent.

Moreover, it facilitates smooth human routing in cases where the AI agent is unable to provide an answer or is preprogrammed to do so. It also supports multi-channel strategies, enabling companies to deploy the AI agent across various platforms where their customers are present, with built-in connections to platforms such as Intercom, Slack, and Discord.

Fini leverages AI to assist Growth teams in pinpointing reasons for customer churn and delivering tailored experiences to retain current customers. It has gained the trust of data-focused tech companies worldwide, with reported enhancements in user retention rates of up to 24%, revenue per user increase of up to 15%, and activation boost of up to 30%. With a quick 7-day integration process, Fini proves to be an ideal solution for companies aiming to optimize customer retention and ROI.

Best Features:

  1. Turn your knowledge base into an AI chat: Convert your knowledge base into an interactive Q&A chat that operates 24/7 without coding.
  2. Smooth human routing: In cases where the AI is unsure of an answer, customers are seamlessly directed to a human agent without any confusion.
  3. Multi-channel approach: Deploy the AI agent with ready-to-use Intercom, Slack, and Discord integrations wherever your customers are.
  4. Learning from feedback: The AI learns what constitutes a good or bad response as it resolves customer issues, scaling with you on your growth journey.
  5. Data protection: Your data is safeguarded with SOC 2 Type II, ISO 27001, and GDPR compliance.

Fini is an AI tool that allows users to create a chatbot that can answer customer questions instantly and 24/7. It can integrate with platforms such as Intercom, Slack, and Discord without any code required. It provides a human-like experience to users and offers seamless routing to a human agent if needed. Fini can be used for various use cases such as increasing user retention, predicting churn, and reducing activity costs.

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